Require Attachments

Overview:

Currently in Service Portal there is no out-of-box way to require attachments on a record producer or catalog item. There have been several solutions posted on the community, but they all require cloning and modifying the widget. This update set includes a variable set, that when added to a record producer or catalog item, displays an attachments field and requires that the user first add at least one attachment prior to submitting the form.

Features:

  • No changes to out-of-box widgets
  • Adds inline attachment button
  • Easily reusable on multiple record producers

Limitations:

  • Limited to Service Portal, will not work in CMS
  • Does not support order guides