Portal URL

Navigation is possible to a page or portal, this explains the URL schema.

Navigating by Portal

Navigating by portal displays the portal including the header, footer, and theme defined by the Portal

https://<base instance URL>/<sp url suffix>?id=<page id>&<page parameters>

Elements:

• Base Instance URL: unique, secure Web address for each instance. The default format is: https://<instancename>.service-now.com.
• sp url suffix: Suffix established for the Service Portal
• id: The id of the Page to navigate to within the portal frame
• page parameters: Some pages require additional parameters to lookup a record (table, sys_id)

Navigating by Page

https://<base instance URL>/$sp.do?id=<page id>&<page parameters>

Elements:

• Base Instance URL: unique, secure Web address for each instance. The default format is: https://<instancename>.service-now.com.
• id: The id of the Page to navigate to within the portal frame
• page parameters: Some pages require additional parameters to lookup a record (table, sys_id)