Free Service Portal Theme!

Free Service Portal Theme

Thank you to everyone that was able to attend our CreatorCon breakout at Knowledge last week. It was great finally meeting so many of you.

Due to overwhelming demand, we are releasing the Presentation and Update Set for the theme we built during the breakout. To keep things simple, I’ve rebuilt the Update Set to not modify any of the out-of-box records and instead create new records. Also keep in mind this theme only styles the homepage and does not alter the content or layout.

Once installed, you can view the portal by going to:

Session ID: CCB4221

Presenter(s): Todd Bashor, Nathan Firth

Company(s): NewRocket, Inc.

Abstract: Wondering how to get your service portal to align with your branding guidelines? Fortunately, with the right approach, you can quickly and consistently achieve the look you want. In this session, you’ll learn how to build a custom theme by correctly applying styles at the widget, page, and theme level and taking advantage of out of the box styles and css variables.


Don’t forget to rate it on the community


  1. Awesome! Thanks for sharing this!

    p/s; How do I fix the missing sp_widget, sp_page, sp_instance_menu?

    1. If you’re getting errors in the update set it may be due to a catalog item or page not existing that a menu item is referencing. Those you should just be able to “accept”. However if there is a widget missing… that sounds strange. Please email me a screen capture:

    1. Hi Nathan, another info (if possible), how can I change the color of search button in the index portal page? I tried to modify CSS and widgets but button remains orange

  2. Hi. Thanks for the free them. I uploaded and Commited the xml as Update Sets, but not sure what to do afterwards. I do not see the changes to the new them in my Service Portal.


    1. AJ, this theme is a little over two years old, I’m not even sure if it still works. Did you assign the theme to a portal?

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