OVERVIEW
Informatica is an Enterprise Cloud Data Management leader that accelerates data-driven digital transformation headquartered in Redwood City, California. Informatica enables companies to fuel innovation, become more agile and realize new growth opportunities, resulting in intelligent market disruptions. Informatica came to NewRocket to increase user satisfaction, simplify the process, and encourage self-service with their employee service portal.
SERVICES
Research & Insights
Wireframe Design
Clickable Prototypes
Catalog Consulting
High Fidelity Mockups
Service Portal Development
NewRocket was an integral member of our team and critical for providing the expertise and guidance we needed to make the Informatica IT Service Center a successful reality. We have been very satisfied with everything NewRocket has provided us and plan to continue to use them as needed in the future.
– Scott Hiner, Senior IT Communications Manager
THE CHALLENGE
Informatica’s original portal although designed to accommodate multiple departments did not provide an intuitive experience that allowed users to easily navigate the content of the portal. The portal also served as a hub to other business platforms which diluted its original purpose to focus on service delivery.
THE SOLUTION
NewRocket developed a dashboard-like homepage that allowed relevant content from all parts of the portal to be easily accessible. Three main calls to action were created to guide users into the experience and help them to filter through the content to find what was most relevant to their needs. Customized widgets were also added to help facilitate feedback and to integrate dynamic content throughout the portal.
Looking solid, I’m wondering how you guys did the sidebar, same as the HI portal? Because the HI portal feels a lot like a hack since every page needs to calculate the sidebar in it’s layout
The sidebar is actually implemented quite nicely, it is part of the Header so doesn’t need to refresh on each page, and just using CSS with no DOM manipulation or weird hacks.
Good one
I’d love to try that sidebar on my PDI. Is there a way to download it?
It’s part of our RocketFuel widgets, which is a licensed product, so unfortunately, not something I can provide for download.
I really like the look and design of the portal. I’m trying to create a current status bar very similar to how you have it here. Any insight or suggestions on how to achieve that? Thanks!