Top New Features in ServiceNow Vancouver Release

The Vancouver release of ServiceNow is now available and comes with many new features and updates. In this video I'll walk you through some of my favorite new platform features and give you a closer look at the ServiceNow Vancouver release. At the end of the video, we'll also share some exciting events where you can find NewRocket this fall. If you think there is a platform feature that I should have included, I'd love to hear from you in the comments below.

Featured Portal: Employee Center Intranet for an American Footwear Company

 OVERVIEW We combined an existing Service Portal and SharePoint intranet into a "one-stop shop" solution on the ServiceNow Platform. PROJECT HIGHLIGHTS New Unified Employee Center and IntranetBrought together the existing Service Portal and SharePoint intranet into a "one-stop shop" solution for the company. Centralized News PageOne central page for users to view and browse through company news from all departments. Events ManagementAllow users and admins to easily view and manage events from all around the company. Flexible Department Landing PagesFeature relevant information for different departments. Enhanced Document ManagementCreated a custom interface for the documents resource page for users to view, search, and download important documents. Company BrandingApplied unified company branding across the entire site through images, colors, and design elements.   Learn more about the details of this project by reviewing the full case study featured on the NewRocket website: View Now

Webinar: Roll out a “One Start Shop” Portal with Employee Center

Roll out a "One Start Shop" Portal with Employee Center Transform your portal into a unified digital workplace experience so your employees can stay connected, easily find help, and get the resources they need to get the job done from anywhere using ServiceNow's Employee Center. Walk away with best practices on how to: Adopt a content-first strategy Streamline content creation around topic pages Create a unified multi-department experience Serve up personalized content to employees Develop a phased roll out Date: December 7, 2022 Time: 8:00am PST Duration: 45 mins Register Now

Top 5 Features in the ServiceNow Tokyo Release

The Tokyo release of ServiceNow is available for developer instances and comes with many new features and updates. In this video, I will walk you through my favorite new platform features and give you a closer look at the Tokyo release. Including updates for: ECMAScript 2021 Service Portal UI Builder App Engine Translated Notifications If you have any questions about how to best take advantage of the new capabilities of the Tokyo release, please don’t hesitate to reach out to our team at NewRocket.

Top 10 Features in the ServiceNow San Diego Release

The San Diego release of ServiceNow is available for developer instances and comes with many new features and updates. In this video, I will walk you through my favorite new platform features and give you a closer look at the San Diego release. Including updates for: Service Catalog Virtual Agent Mobile App Builder Automated Test Framework Flow Designer - Integration Hub Studio App Engine Studio UI Builder Next Experience UI If you have any questions about how to best take advantage of the new capabilities of the San Diego release, please don't hesitate to reach out to our team at NewRocket.

Highmetric family of companies are now NewRocket!

Today we're happy to announce that the Highmetric family of companies have joined forces under the NewRocket name and brand! Together, we will help all our clients Go Beyond with ServiceNow! #oneteam #onecrew #onemission Visit the new website here: http://newrocket.com Read the full press release here: https://newrocket.com/articles/highmetric-changes-name-unifies-under-newrocket-brand

Employee Center

Last week I had the privilege of having ServiceNow Product Manager, Matt Metten, visit the San Diego office and talk about Employee Center and some of the new features introduced with the Rome release. Learn more about the capabilities of ServiceNow's Employee Center and Employee Center Pro in my latest video! Additional resources: Benefits of Employee Center Employee Center release notes Employee Center Pro and Employee Center with HR Service Delivery

Creating Custom Components

Last week I invited ServiceNow engineer, Darren Richards, to host a dev talk about creating custom components using the Now Experience UI Framework. If you’re interested in creating custom components, understanding ServiceNow’s Now Experience UI Framework, also sometimes known as Seismic, be sure to check out the video and let me know your thoughts below! Additional resources: Now Experience UI Framework Now Experience UI Builder Fundamentals Create Pages in UI Builder Build My First Now Experience UI Framework Custom Component UI Builder - Theming  

Big Announcement

Big Announcement! I am so excited to announce that NewRocket has been acquired by Highmetric, a technology strategy, design, and operations provider and an Elite Partner of cloud computing platform ServiceNow. This acquisition brings NewRocket’s user-focused design and innovative solutions to Highmetric, complementing its existing digital workflow optimization capabilities. For the full press release, visit: newrocket.com/articles/highmetric-acquires-newrocket