Big Announcement! I've been pretty quiet lately because I've been back in the lab working on some new projects. So first off... today I'm excited to announce I've started a new company called Awsm LLC! It's a user experience design agency, but we're also working on some new apps and solutions we will be unveiling very soon. Secondly, I will be attending the Knowledge conference in Las Vegas next month, so if you will be there, I'd love to meet with you! You can book some time on my calendar here: Let's meet at Knowledge 2025
Workplace Social Feed for ServiceNow Employee Center Pro
I’m excited to share a quick demo of a new app I’ve been working on! Many organizations use employee engagement platforms like Meta Workplace, Workvivo by Zoom, or Microsoft Viva Engage. With Meta announcing the shutdown of Workplace last year, I began to wonder—what if we could integrate the communication and collaboration features of a social feed directly into ServiceNow’s Employee Center? This would help reduce the need for multiple portals, apps, and platforms into a single consolidated employee experience. While it’s still a work in progress, I’d love to hear your feedback and suggestions!
6 Lessons Learned from Founding, Scaling & Selling My Company
In this video, I'll walk you though the six key lessons I learned from building and eventually selling my company, NewRocket. If you would like to learn more about my story, you can check out my blog post here: https://nathanfirth.com/blog/my-journey-from-founding-to-leaving-newrocket More about Tax Code Section 1202 Lessons: 1. Start with the end in mind 2. Find your niche 3. Establish yourself as an authority 4. Work smarter, not harder 5. Be resourceful 6. Invest in your crew If you have any thoughts or questions, please don't hesitate to drop them in the comments below.
Creating a Sidebar Menu Widget for Employee Center
In this video I'll show you how to create a sidebar menu widget for Employee Center in ServiceNow. As usual, I love to start by showing the art of the possible, and then I'll walk you through a basic implementation of the sidebar widget and explain the components needed to make it work. Keep in mind, this tutorial focuses on how to create the sidebar, but not the menu itself as that widget is much more complex. I've packaged up everything into an Update Set that you can download below. Download Update Set If you're interested in having an Employee Center portal professionally designed and implemented, please don't hesitate to reach out. Contact Me
Top New Features in ServiceNow Vancouver Release
The Vancouver release of ServiceNow is now available and comes with many new features and updates. In this video I'll walk you through some of my favorite new platform features and give you a closer look at the ServiceNow Vancouver release. At the end of the video, we'll also share some exciting events where you can find NewRocket this fall. If you think there is a platform feature that I should have included, I'd love to hear from you in the comments below.
Upgrade Your Service Portal to ServiceNow Employee Center
Ready to take advantage of some of the new Employee Center features in the ServiceNow Utah release? Now is the time to upgrade your ServiceNow portal. Employee Center adds a lot of new features on top of the Service Portal framework, as well as a new and improved theme. In this video you will learn how to upgrade your Service Portal to Employee Center. I'll also compare some of the differences between Employee Center and Employee Center Pro, as well as showing some example portals built on top of Employee Center. Let's Meet If you're interested in learning more about how NewRocket can help you create an extraordinary user experience using Employee Center, I'm opening up some times in my calendar over the next few weeks. If you'd like to meet with me, please click the link below to schedule a meeting. Let's Meet Employee Center Lookbook If you'd like to see some additional examples of what an Employee Center portal can look like, NewRocket has created a Employee Center Lookbook that you can download for free. Download Lookbook
Top 5 Features in the ServiceNow Tokyo Release
The Tokyo release of ServiceNow is available for developer instances and comes with many new features and updates. In this video, I will walk you through my favorite new platform features and give you a closer look at the Tokyo release. Including updates for: ECMAScript 2021 Service Portal UI Builder App Engine Translated Notifications If you have any questions about how to best take advantage of the new capabilities of the Tokyo release, please don’t hesitate to reach out to our team at NewRocket.
Employee Center
Last week I had the privilege of having ServiceNow Product Manager, Matt Metten, visit the San Diego office and talk about Employee Center and some of the new features introduced with the Rome release. Learn more about the capabilities of ServiceNow's Employee Center and Employee Center Pro in my latest video! Additional resources: Benefits of Employee Center Employee Center release notes Employee Center Pro and Employee Center with HR Service Delivery
Creating Custom Components
Last week I invited ServiceNow engineer, Darren Richards, to host a dev talk about creating custom components using the Now Experience UI Framework. If you’re interested in creating custom components, understanding ServiceNow’s Now Experience UI Framework, also sometimes known as Seismic, be sure to check out the video and let me know your thoughts below! Additional resources: Now Experience UI Framework Now Experience UI Builder Fundamentals Create Pages in UI Builder Build My First Now Experience UI Framework Custom Component UI Builder - Theming
Founder of 